Shipping policy

At Chymuna Store, we strive to ensure your orders are delivered quickly, safely, and reliably. Please read our shipping policy for details about delivery times, costs, and tracking.

1. Order Processing

  • Orders are typically processed within 1–2 business days after payment confirmation.

  • You will receive an email confirmation once your order has been processed and shipped.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Times

We offer fast and reliable shipping to most countries:

  • Standard Shipping: 7–15 business days (depending on location)

  • Expedited Shipping: 3–7 business days

  • International Shipping: 10–25 business days

Please note that delivery times are estimates and may vary due to customs, local holidays, or courier delays.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your location, package size, and chosen shipping method.

  • Free shipping promotions may apply to certain orders or regions – details will be indicated on the product page or checkout.

4. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.

  • You can use this tracking number to monitor your order in real-time.

5. Lost or Damaged Packages

  • Chymuna Store is not responsible for delays caused by customs or courier services.

  • If your package is lost or arrives damaged, please contact our Customer Support at support@chymunastore.com within 7 days of delivery.

  • We will assist with filing claims or arranging replacements when applicable.

6. International Orders

  • Customers are responsible for any customs duties, taxes, or import fees.

  • Please check your local regulations before placing an international order.

7. Contact Us

For any questions about shipping, tracking, or delivery, contact our friendly support team:
📧 Email: support@chymunastore.com
⏱️ Response Time: Usually within 24 hours